What are you looking for?

Terms of Service

Effective Date: October 1, 2019

Welcome to OnUs Official (“we”, “our”, or “us”). These Terms of Service (“Terms”) govern your use of our website https://onusofficial.com (the “Site”) and any purchases made through it. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.


1. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use this Site. By using the Site, you represent that you meet these requirements.


2. Use of the Site

You agree to:

  • Use the Site only for lawful purposes.

  • Not interfere with the Site’s functionality or attempt unauthorized access.

  • Not misuse content, trademarks, or intellectual property found on the Site.


3. Product Information and Pricing

We make every effort to display accurate product descriptions, images, and prices. However:

  • Prices and availability may change without notice.

  • We reserve the right to correct any errors or inaccuracies at any time.

  • All prices are listed in USD unless otherwise noted.


4. Orders and Payment

  • Orders are subject to acceptance and availability.

  • We reserve the right to cancel or limit quantities at our discretion.

  • Payments are processed via secure third-party providers (e.g., PayPal).

  • You agree to provide accurate billing and shipping information.


5. Shipping and Delivery

  • Orders are typically processed within 2 business days.

  • Delivery time is 7–10 business days depending on location.

  • We are not liable for delays due to customs, carrier issues, or force majeure events.

For full details, see our Shipping Policy (if applicable).


6. Returns and Refunds

  • Returns are accepted within 30 days of delivery.

  • Items must be unused and in original packaging.

  • Refunds are processed within 7 days after receiving the returned item.

See our Return Policy for complete instructions.


7. Intellectual Property

All content on the Site (images, logos, text, graphics) is the property of OnUs Official or its licensors. You may not copy, reproduce, or distribute any content without written permission.


8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Indirect, incidental, or consequential damages

  • Loss of data, profits, or business

  • Any damages exceeding the amount paid for the specific order in dispute


9. Indemnification

You agree to indemnify and hold harmless OnUs Official from any claims, damages, or legal fees arising from your use of the Site or violation of these Terms.


10. Governing Law

These Terms are governed by and construed in accordance with the laws of California, United States, without regard to its conflict of law principles.


11. Modifications to Terms

We reserve the right to update these Terms at any time. Changes take effect immediately upon posting. Your continued use of the Site constitutes acceptance of the updated Terms.


12. Contact Us

If you have any questions regarding these Terms, please contact us:

OnUs Official
Email: service@onusofficial.com
Website: https://onusofficial.com